1. No fee if passenger cancels within 5 minutes of getting assigned a driver. 2. No fee if the driver isn't moving towards the pick-up point (or going the wrong direction) 3. No fee if the driver takes 15 minutes longer than the first estimated time of arrival (for example, if the passenger gets a driver who is 3 minutes away, but he or she 1: You need to select "Pick-up Point" from the delivery options at the Checkout page. 2: Select the pick up point that is nearest to you and move ahead to pay with the available pre-payment methods. 3: Wait for an SMS confirmation and collect your order at your ease. 4: Final step: Enjoy the free delivery that you just availed! To safeguard the interests of our users, we're introducing 2 types of Cancellation Fees to prevent such behaviour: No-Show Fee: If a passenger does not reach the pick-up point 5 minutes after the driver has arrived, a No-Show Fee between RM3-5 will apply. Late Cancellation Fee: If a passenger cancels a booking after 5 minutes of a driver The main point was about the dishonesty of the grab driver pressing "arrived" but still far from the pick up point. Driver was not at the pick up point (I could see from my flat) and i would time myself such that I will reach pick up point just before car turns in (Low-floor) Explains how to grab an object with your hands, controllers as hands, or controllers using Interaction SDK. efEoe.

grab change of pick up point